PRODUCT SUPPORT
PARTS & SERVICE
Parts Availability
Degelman has the parts you need for any Dieci Telehandler right here in North America. From original parts such as joysticks and cab windows to common parts such as oil filters and belts. You can get what you need quickly and easily. When equipment goes down, getting parts and service is critical. Degelman is centrally located in Regina, Saskatchewan with access to all major trade routes including the TransCanada Highway, Regina International Airport and all International Couriers. USA Parts distribution center is located in Minot, ND.
Easy Access
Experienced heavy equipment owners understand the importance of regular preventative maintenance. Imagine a piece of equipment where you can get at all of the maintenance and mechanical points as easy as opening the hood of your truck. Dieci Telehandlers are designed for quick access: simply unlatching or unbolting a panel provides access to all major maintenance or mechanical points. Dieci service points, including the combined hydrostatic transmission/hydraulic oil filter are readily accessible and major components are easy to reach from ground level due to the overall machine design. The engine hood swings wide open for access to oil filters, oil fill, drain, radiator fluids and belts. Overriding the two gas struts on the head permits a 90° opening, allowing unencumbered engine access. Hydraulic control blocks, valves, cable trays and electrical systems are easy to access for inspection and maintenance. Dieci telehandlers are designed to reduce time and costs by using only the very best components and providing easy access to most service points from ground level. Hydraulic diagnostic ports are standard on pumps, motors and major hydraulic blocks.
Service
Degelman understands equipment. The dedicated Dieci/Degelman Service Team have years of combined mechanical, electrical, hydraulic and engine expertise. Degelman has over 40 years of experience with forklifts, CNC equipment, electronic controls, and sophisticated hydraulic systems. Not only does Degelman have people to help you at a nuts and bolts level but also the experience designing equipment from hydrostatic self-propelled sprayers to six-axis dozer blades custom designed for all major tractor manufacturers.
1-2-5 Warranty
The 1-2-5 comprehensive warranty covers the base warranty for one year, the power train for two years and structural components for five years on all new sales in Canada /USA starting 2009. With thousands of dealers and distributors worldwide, Degelman has over 40 years experience with MRP systems, Kanban systems, receiving, stocking, shipping and freight forwarding.
TESTIMONIALS
CUSTOMER SATISFACTION
We believe that offering a high quality product is only part of the equation and that the secret to success is an unwavering commitment to service. Our customers are the driving force behind everything that we do, from providing outstanding follow-up support and
service, to building a reliable dealer network and maintaining a dependable selection of parts and accessories. We understand the value of customer trust, and we strive to earn and maintain that trust with each and every customer.
